Order processing software and inventory management for online stores
Shoppsy is an ecommerce platform that connects your online store with your ERP system, warehouses and physical stores. Inventory management and order processing rely on synchronized data, so your team doesn't have to check every location and re-enter the same information.
Connect your existing business software and reduce manual work in everyday sales processes. Customers get more reliable product availability, and your team gets a clearer flow from receiving an order to delivery.
Full control
Catalog, prices and product availability in one place
Your product catalog, prices and available quantities need to match the systems that manage them. Shoppsy connects this information with your online store and passes order data to everyone involved in fulfillment. Automatic availability checks and status tracking help your team process every order without constantly switching between sales channels.
Without Shoppsy
With Shoppsy order processing software
Stock levels are checked manually
Available stock is shown automatically
Data is moved manually between systems
Connected systems exchange data automatically
Every order is confirmed manually
Order processing is automated
Stock is checked at multiple locations
Inventory is synced across all channels
Every order status is tracked manually
The process is tracked automatically from purchase to delivery
ERP integrations that connect all your sales channels
Shoppsy connects with your ERP and other business systems. The integration exchanges product, price, stock and order data, depending on the capabilities of the connected systems. Before connecting, we define the data sources, the direction of the exchange and the processing rules. This reduces repeated entry and retyping, and your online store, warehouses, payments and delivery become parts of one synchronized order management system.
ERP
Warehouses
Stores
Payments
Delivery
Inventory
ERP
Warehouses
Stores
Payments
Delivery
Inventory
Connect your online store with your existing systems
Automate data exchange between your online store, inventory, ERP and every other system involved in fulfilling your orders.
Every retailer's needs depend on the product range, the number of locations and the way customer orders are processed. These projects show how Shoppsy adapts to different business models and the systems companies already use.
Maxi / Delhaize Serbia
For Delhaize Serbia, we developed a Shoppsy ecommerce solution connected to internal ERP, sales and logistics systems. Automatic exchange of product, price, stock and order data enables efficient processing and reliable management of a high volume of online sales.
Result: Faster order processing, fewer manual operations and stable high-volume online sales.
Bonatti
For Bonatti, we developed a Shoppsy ecommerce solution connected to the ERP system, inventory and retail stores. Automatic synchronization provides more accurate data, more efficient order processing and a connection between online and in-store sales.
Result: Less manual work, up-to-date stock information and a more reliable omnichannel experience.
MiaMaya
We created a custom ecommerce solution with features tailored to complex online sales of a luxury fashion collection. The stable platform ensures a reliable sales process and simple product management across devices.
Result: A more stable online sales process, simpler management of the product range and a great shopping experience.
MTEL
For MTEL Germany, we developed a web platform and self-care portal with more than 10 service purchase and management flows. Automated business logic connects the different stages of the customer journey, so requests are processed through one digital platform.
Result: Faster request processing, simpler onboarding and fewer manual steps in fulfilling customer requests.
Order automation: 5 steps from order to delivery
1
Receiving the order
The order arrives from your online store, and its data is sent to the connected systems.
2
Checking availability
The system checks stock levels and availability at the relevant locations.
3
Processing and confirmation
The order is processed and confirmed according to defined rules.
4
Preparing for delivery
The data is sent to the warehouse, store or courier service responsible for fulfillment.
5
Status tracking
The order status is updated throughout the process, from processing to final delivery.
Simplify the flow from order to delivery
Connect your online store, inventory, ERP and logistics into one automated process, and let your team work without unnecessary manual steps.
Overselling happens when an online store shows products as available after they have already been sold in another channel. It leads to canceled orders, unhappy customers and extra work for your team. With Shoppsy as your multichannel inventory management software, stock levels are checked before an order is confirmed and updated after every sale, according to the rules defined for each location and channel.
This way, the quantity displayed on your website reflects the real situation in your warehouses and stores, and your team can spot low stock in time instead of reacting to complaints.
Multichannel inventory management across all sales channels
Inventory sync connects your online store with the relevant warehouses and retail locations. When the available quantity changes in the source system, the change is sent to the connected channels according to the integration rules.
More up-to-date information reduces the risk of customers ordering an item that is no longer available. Employees can check availability more easily, and the website gives customers a more reliable basis for their decision. The method and frequency of updates depend on the connected systems and the agreed data flow.
When your online store and physical stores use inconsistent information, employees waste time on extra checks. By connecting with warehouses and retail, Shoppsy makes ecommerce inventory management and multichannel order management easier. Integrations are adapted to your business flow and the tools your team already uses.
Instead of separate records and repeating the same tasks, sales move to a connected process that is easier to track and develop as the number of locations and the volume of work grow.
What matters most to us is that Cubes is a team of professionals who take their work very seriously. They did an amazing job with our ecommerce platform. I would recommend Cubes to anyone. They won't let you down!
Anita Korun
Marketing Manager - LadyB
Launching a global brand like LadyB requires a system that handles heavy traffic and complex international sales without fail. Through the Shoppsy platform, Cubes gave us exactly that: outstanding stability, automatic price and language localization for customers around the world, and flawless performance at all times.
Željko Panović
Director - Textil
Our international B2B ecommerce platform now fully meets the high standards of the European market. Cubes automated our inventory insights, customer profiles and invoice processing, which freed up resources and sped up our textile distribution.
Sanja Marković
Marketing Director - Bonatti
In our business, seasonal sales bring huge traffic spikes that our old websites often couldn't handle. Cubes built us a high-performance platform that runs flawlessly even under peak load, while keeping the checkout process as simple as possible.
Darko Jovanović
CEO - MiaMara
When you launch a luxury fashion brand online, visual identity and a flawless premium shopping experience are everything. Cubes managed to combine refined aesthetics with a top-tier ecommerce solution, giving our customers a perfect experience on every device.
What customers get when your data is in sync
For customers, it matters that the availability shown on the website matches the stock in your sales system and that the ordered product can actually be delivered. When the catalog and order processing are connected in one online order management system, your team has fewer reasons for follow-up checks and cancellations caused by inconsistent records. Efficiency shows both in your employees’ daily work and in a more reliable shopping experience.
Frequently asked questions about order processing and inventory management
What is order processing software?
Order processing software, also called sales order processing software, automates the steps between a customer placing an order and receiving it: checking availability, confirming the order, sending it to the warehouse or store, arranging delivery and updating the status. In Shoppsy, order processing is built into the ecommerce platform and connected with your ERP, warehouses and couriers. Unlike standalone order fulfillment software, it covers the whole process, not just shipping.
What is an order management system?
An order management system (OMS) is software that tracks and manages orders across all sales channels in one place, from the moment they are placed to fulfillment and returns. Most order management systems also handle stock allocation and status updates. An ecommerce order management system connects your online store with inventory, payments, warehouses and delivery.
What is order management in ecommerce?
Ecommerce order management covers everything that happens after a customer clicks "buy": payment, availability checks, picking and packing, shipping, status updates and returns. The goal is to fulfill every order quickly and accurately, with as little manual work as possible.
How do you manage inventory in ecommerce?
Effective ecommerce inventory management starts with one reliable source of stock data, usually your ERP or warehouse system. That data should be synced automatically with your online store and all other sales channels, so stock levels are updated after every sale. Clear rules for each location, regular checks and low-stock alerts help you avoid both overselling and overstocking.
What does inventory management include in Shoppsy?
Shoppsy works as an inventory management system for ecommerce that connects your inventory, online store, ERP system, warehouses and physical retail locations, so product availability is consistent across all channels.
Can stock levels be updated automatically?
Yes. Stock changes can be transferred automatically between connected systems and locations, depending on how the integration is set up.
How often is stock synchronized across channels?
The frequency depends on the connected systems and your business needs. Stock can be synced in near real time or at defined intervals, and critical changes, such as a new order, can be sent immediately.
How do you prevent overselling and stockouts in ecommerce?
By keeping stock levels in sync across all channels, checking availability before an order is confirmed and updating stock after every sale. Multichannel inventory management also makes it easier to spot low stock early and reorder in time.
Does Shoppsy automate order processing?
Yes. Orders can be forwarded automatically to connected systems, with rules defined for processing, confirmation and fulfillment. Shoppsy also works as ecommerce fulfillment software, sending each order to the right warehouse, store or courier.
How does order automation increase employee productivity?
Order automation software removes repetitive tasks such as retyping orders into the ERP, checking stock at several locations and manually updating statuses. Your team spends less time on routine work and more on exceptions, customer service and growing sales.
Is it possible to track order status?
Yes. Order status can be updated automatically through every stage of the process, from receiving and processing to preparation and delivery, so both your team and your customers know where each order is.
Can Shoppsy connect multiple sales locations?
Yes. Shoppsy can connect your online store with physical stores, warehouses and other relevant locations, giving you a better overview of inventory and order fulfillment.
Can Shoppsy integrate with an ERP system?
Yes. Shoppsy can be integrated with ERP and other business systems to automate the exchange of product, stock, order and other sales data.
Does order management software replace my ERP?
No. Order management software and your ERP work together. The ERP remains the system for finance, purchasing and stock records, while Shoppsy, as your order management platform, handles online sales and order processing and exchanges data with the ERP automatically.
Is an OMS a CRM tool?
No. An order management system focuses on orders, inventory and fulfillment, while a CRM manages customer relationships, communication and sales opportunities. The two are often connected, so customer data and order history can be shared between them.
Does Shoppsy support B2B sales?
Yes. Shoppsy supports both B2C and B2B sales, so the same order processing system can also handle orders from business customers. Learn more about our B2B portal for wholesale.
Send a request for a project estimate
Tell us which systems you use, how many locations you want to connect and where your team repeats manual steps today. That is the basis for estimating the integrations you need and proposing a solution. We'll get back to you within 24 hours with the next steps.
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